How do I transfer my progress?
You can transfer, save and sync your progress using Online Save which is available on all Android and iOS devices.
To use Online Save, you need to:
- Go to the game Settings on the device with the progress you want to save or transfer. Let’s call this “Device A”.
- Connect to Online Save on this device using your Google or Game Center account. (Note: once you have saved your progress to a Google or Game Center account, it cannot be saved to a different Google or Game Center account.)
- Go to the game Settings on the other device you want to transfer your progress to. Let’s call this “Device B”.
- Connect to Online Save on this device. Make sure that “Device B” is logged in to the same Google or Game Center account you used to save your progress on with ”Device A”.
Be aware that Online Save can only sync progress to devices using the same operating system (Android to Android and iOS to iOS). At the moment, it is not possible to transfer progress from an Android device to an iOS device or the other way around.
Note that Online Save is currently not available on Kindle devices which means there is no official way of transferring or backing up progress on Kindle.
Otherwise, you can restore your permanent real money purchases. To do so, open Subway Surfers > go to the ‘Shop’ menu > tap on ‘Store’ > swipe all the way down and use the orange "Restore purchases" button. Make sure to be logged in with the same account the purchase was made in.