I have lost a Character! Can I get it back?

If you have lost a Character that you have unlocked previously and you used Online Save to save your progress, it can be restored by reconnecting to Online Save in the game’s ‘Settings’ menu. Be sure to reconnect using the same Google account/Game Center account as you used to save your progress. Note that Online Save is not available for Kindle devices.

If you bought the Character with real money, you can also restore it in-game by going to ‘Shop’ > ‘Store’ > Scroll down and press "Restore Purchases". You need to be logged in with the same account the purchase was made in.
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